Solutions

Solutions for onboarding, offboarding, access control, licence management and user provisioning to streamline IT workflows securely. Designed to reduce manual effort, improve compliance and help IT teams move faster.

Overview

Manual management of software and hardware requests can overwhelm IT teams and slow down operations. It’s inefficient, costly, and often prone to human error — from approvals to fulfilment. Activate streamlines the entire process with automated workflows, giving staff access to the tools they need, faster.

Whether it’s onboarding a new team member, updating equipment, or managing changes across the lifecycle, Activate helps reduce manual tasks and improve service delivery while maintaining control, compliance and a clear audit trail

Frequently asked questions you might ask.

How is Activate Licensed

Activate is licensed by 'Managed Accounts'. This is all user accounts that are managed by Activate in any connected directory - including Active Directory, Azure etc.

Does Activate Produce a SaaS Solution

Activate provides a subscription-based license model, however, we do not currently provide a full Software as a Service solution. Installing Activate into the customers private or public cloud makes it much easier to integrate with all of the systems that Activate manages.

How long does Implementation take

Activate provides out of the box industry best practice implementations for all products. These can be implemented quickly and customised if required. The total length of time depends upon the overall solution design and the complexity of the environment.

I have an existing Identity Management System – why do I need Activate

Activate manages the entire user's IT environment, whereas an Identity Management system generally just focuses on Identity and Access. Activate also manages the actual resources like Distribution Lists, Secure Folders, Teams and Software deployment tools that Identity Management systems do not.

Can you connect to my HRIS System

Activate's connector technology integrates with most HRIS systems. We offer several pre-built connectors for popular platforms which allows for faster and more efficient implementation.

Can you integrate with my Line of Business Application

We are experts in managing access to Line of Business Applications and have pre-built connectors for many.

Does Activate do Ticketing

Activate's connector technology makes it easy to connect to any Service Desk ITSM product. We have pre-built connectors for many common systems and integrate to simplify ticketing for end users. While Activate can manage basic ticketing using custom queues if required, it has been designed to complement and augment your ITSM system, rather than replace it.

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