Your shortcut to automated access.

Activate Access Automation is the business process-driven, high control solution. 

It replaces ticket-driven provisioning with governed, self-service access that’s fast for users and controlled for IT.

Built for hybrid AD, cloud, and enterprise environments, it automates requests, approvals, and fulfilment without custom development.

Active Access Automation Diagram

Who it’s for

Organisations modernising access request & approval processes.

Technical and IT teams looking to reduce ticket volume and manual work.

Security teams looking to enforce least-privilege access.

Discover smarter identity access management

Activate Access Automation Makes it easy to create:

  • Self-service access requests, by empowering staff to manage their own access.

  • Business approvals and intelligent routing using our automated, policy-driven processes.

  • Automated provisioning across Microsoft identity providers and line-of-business systems.

  • Full audit traceability.

That means low-risk access is auto-approved, while high-risk access is routed with context. Activate empowers the business to make decisions on who is granted access, freeing up IT and Service Desk teams.

Computer monitor displaying a screenshot of Active Identity Automation Platform

Implementation at a Glance.

TYPICAL STARTING USE CASES FOR ACTIVATE ACCESS AUTOMATION :

Assess your most common manual application or system access requests, and automate them.

Time to first value in just weeks. The risk profile promises low or no forced changes to existing identity architecture.

Works with Your Existing Stack.

ACTIVATE OPTIMISES AND EXTENDS YOUR EXISTING TOOLS.

Major ITSM platforms remain the operational backbone for IT service workflows.

Activate adds a specialised identity and orchestration fabric for organisations whose lifecycle processes are too complex, hybrid or approval-heavy to be handled through standard workflow configuration alone.

Learn more about how Activate integrates with ServiceNow

Built-in Security & Compliance Controls.

ACTIVATE ENFORCES LEAST PRIVILEGE AT THE POINT OF ACCESS.

Controls are explicit, approvals are consistent, and evidence is always available. This approach helps organizations:

  • Reduce over-privileged access

  • Prevent inconsistent approvals

  • Produce defensible audit evidence

Free up IT and empower your business to automate access decisions.

Activate Access Automation acts as a governed access front door across your environment, ensuring every access request is evaluated, approved, and fulfilled consistently.

  1. Users submit access requests via the Activate Access Portal

  2. Requests are automatically routed to appropriate line-of-business owner for approval

  3. Requests are fulfilled via your existing provisioning tools. All activity is logged for audit and compliance evidence.

Diagram showing the process of application access, approval, and target systems using Activate Identity Automation Platform
Activate Access Automation Diagram

Explore features

  • Users securely create and manage Microsoft Exchange and Exchange Online email groups without IT.

    Automates group creation, membership, ownership, approvals and lifecycle controls, with built-in workflows and audit trails for consistent, compliant management.

    By removing service desk dependency and enforcing policy through automation, it reduces overhead while maintaining governance, visibility, and control.

  • Enables secure, policy-driven management of shared and resource mailboxes across Microsoft 365 and Exchange.

    Self-service mailbox requests & management. Permissions, ownership, approvals, and lifecycle controls are automated. Built-in governance and audit trails ensure consistent, compliant access.

    Eliminates manual administration and service desk involvement, it reduces risk and effort while improving collaboration and scalability.

  • Core engine of the base platform. Includes orchestration engine, approval engine, analytics, auditing, Microsoft integration, connectors, and security boundary.

  • Self-service platform to design, request, approve, provision, update, and de-provision services in one place.

    Delegates ownership to business and application owners, enforces approval workflows, and automates provisioning where possible to improve efficiency, security, and governance.

    By reducing service desk reliance and enabling business-led decisions, it delivers faster service delivery, better visibility, and a more consistent user experience.

Start with access. Scale to orchestration.

Deploy as a standalone access automation solution, or extend into Identity Lifecycle or Identity Operations when you are ready.

For IT and security teams who want fewer tickets, faster onboarding and stronger compliance, without rebuilding their stack.

Faster access for users without compromising security.

Enables individuals and teams to self-service access, saving IT teams time.

Clear, defensible audit trails for regulators and internal reviews.

Improved control over privileged and sensitive access.

“Activate’s joined-up solution and broad modular capability have significantly reduced our IT workload and improved accuracy, especially during high-demand periods like elections.”

New Zealand Government representative

Want to go deeper?

Still have questions? Explore architecture, deployment models, configuration, automation and operational guidance at the Activate Knowledge Centre, or speak to one of our team.

Frequently asked questions:

  • It replaces manual, ticket-based access requests with a centralized, automated request and approval engine, reducing delays while improving security, visibility, and auditability.

  • Traditional ticketing systems are manual and inconsistent. Activate Access Automation enforces business-driven approvals, automates provisioning and provides traceability, removing guesswork and reducing human error.

  • No. Activate Access Automation integrates with existing IAM, provisioning, and ITSM platforms. It sits alongside them to improve user experience and speed up fulfilment.

    Activate and Service Now

  • Organizations typically see immediate reductions in request turnaround time and service desk workload. Initial use cases, such as common application access or speeding up requests requiring manual fulfilment, can deliver value within weeks.

  • Requests are evaluated against business logic, approvals are enforced consistently and fully logged. This supports least-privilege access and provides defensible audit trails.

  • Yes. Activate Access Automation supports time-bound and just-in-time access, automatically revoking access when it expires to reduce long-lived and unnecessary permissions.