Case Studies Library
Identity and Access Management Case Studies
Explore how organisations use Activate to automate identity lifecycle processes, reduce manual IT work and connect identity operations across existing enterprise systems. See practical examples from government, retail and other complex environments.
How a Government Department Removed the Friction from Shared Calendar Access
This government department modernised shared calendar management by automating permissions and integrating Microsoft Graph with Activate. The solution simplified scheduling for ministerial teams while reducing manual IT administration.
How This Global Enterprise Kept ServiceNow and Automated the Identity Work Behind It.
A mid-sized enterprise kept ServiceNow for requests and approvals while Activate automated identity work across more than 120 applications. Within six months, manual access fulfilment fell by 70%, day-one readiness reached 98%, and deprovisioning dropped from days to minutes.
How this Australasian Bank Brought Workforce and Privileged Accounts Under Automated Control
See how a leading bank automated identity lifecycle processes to reduce manual administration and improve the way identity changes are executed across its environment.
How National Broadcaster Uncovered the Hidden Cost of Manual User Administration.
National broadcaster automated user provisioning and identity management using Activate, reducing manual administration by 40 hours per week while improving security and service centre efficiency.
How This National Retailer Reduced the Cost of Identity Lifecycle Management
Discover how Activate automated joiner, mover and leaver processes for more than 11,700 workforce identities at a large New Zealand retailer.
How This Government Agency Removed 10,000+ Hours of Manual Identity Work Each Year
A large NZ government agency automated joiner, mover and leaver processes with Activate Identity Lifecycle, reducing manual IAM work by 50% and improving security, auditability and service desk efficiency.
How This Enterprise Kept ServiceNow and Automated the Identity Work Behind It
A mid-sized govenrment agency in New Zealand automated identity lifecycle management behind ServiceNow, reducing manual provisioning by 70%.
How a Nationwide Retailer Automated Identity Changes for its Microsoft 365 Migration
See how identity automation helped a large retailer execute an Office 365 migration at scale while reducing the manual work required across users and access.
How a Global Dairy Enterprise Removed the Hidden Work Behind Distribution Lists
A global dairy enterprise automated more than 10,000 distribution lists, saving over 16,098 support hours annually while improving communication governance for 17,000+ employees across 40 countries.
How This Government Department Took Routine Mailbox Access Off the Service Desk
A large New Zealand government department managed more than 10,000 annual access requests across 1,450+ shared mailboxes. Activate introduced self-service requests, business-owner approvals and automated provisioning, reducing service-desk workload across a workforce of 5,000+ people.
How this Government Department Automated the Identity Work Hiding Between Its Systems
Large NZ government agency reduced identity risk by automating joiner–mover–leaver processes and access governance.