3.Hardware and Software Management
Activate streamlines the full lifecycle of hardware and software assets by automating provisioning, intelligently allocating resources and integrating procurement processes. We reduce manual workload, improve visibility and help organisations eliminate unnecessary costs across their IT environment.
~10%
Annual hardware costs increase due to poor asset tracking.
~36%
Of software spend is wasted on under utilised licenses.
30%
Of IT costs saved by optimising asset utilisation and reducing waste.
Overview
Manual processes for managing hardware and software often leads to delays, wasted spend and operational inefficiencies. Service desks and procurement teams typically allocate devices and licenses manually, making it difficult to track usage, reclaim unused assets or respond quickly to business needs.
Activate transforms asset and license management by automating the end-to-end lifecycle, from request and approval through to deployment, return or reallocation. Devices and software are intelligently linked to users, updated when roles change and returned when users depart. Integrated procurement workflows also ensure stock availability, optimise costs and prevent over subscription.
The result: faster delivery, lower overheads and improved compliance across your IT ecosystem.
Products
Service Catalogue Manager
Managing requests without a structured service catalogue can lead to inconsistent service, delays and confusion across teams. It places extra pressure on IT and reduces visibility into what’s available or approved.
Activate’s Service Catalogue Manager provides a user-friendly self-service portal where employees can request software, hardware and services. Each request follows predefined approval workflows, ensuring consistency and control. Services can be quickly published by Admins using ready-made templates, with automation handling every step from request through to fulfilment.
Device Asset Manager
Tracking and managing devices manually can lead to lost assets, outdated records and unnecessary spend. Activate’s Device Asset Manager simplifies the tracking and management of computers and mobile devices across your organisation. Devices are automatically assigned and updated based on user role or location, with integration into financial systems and CMDBs. The platform ensures complete lifecycle visibility and auditability.
From onboarding to offboarding, it ensures every device is accounted for, properly allocated and updated in real time, reducing risk, improving visibility and saving IT teams valuable time.
License and Subscription Manager
Manually managing software licenses and subscriptions often results in wasted spend, underutilisation, compliance risks and poor visibility.
Activate’s License and Subscription Manager automates allocation, tracking and reclamation across the user lifecycle. It ensures licenses are assigned based on role, reclaimed when no longer needed and kept up to date, helping IT teams optimise costs, stay compliant and reduce manual effort.
Extension & Mobile Connection Manager
Managing phone extensions and mobile connections manually can be slow, inconsistent and hard to track at scale. Activate’s Extension & Mobile Connection Manager automates the provisioning and de-provisioning of voice services, ensuring users get connected quickly and disconnected securely when they leave or change roles. It improves accuracy, reduces service delays and gives IT better visibility and control over telecom resources.
By streamlining these processes, organisations can reduce costs and ensure services align with real business needs.