Resources

Discover practical, expert-driven content to help you automate workflows, strengthen security, and manage identity at scale. Clear, actionable advice for CIOs, CTOs, and IT leaders looking to improve governance and streamline operations.

Introducing the technical engine behind Activate IAM

Explore architecture, deployment models, configuration, automation and operational guidance. Designed for real-world enterprise environments.

Book demo

Identity Access Management

Data Access Management

Hardware & Software Management

See Activate in action. Book a no obligation demo and discover how Activate can help your team.

Button Text

Book demo

Identity Access Management

Data Access Management

Hardware and Software Management

Integrations

See Activate in action, no commitment required.

Book a demo

Name (required)

Company email (required)

Company name (optional)

See Activate in action, no commitment required.

Book a demo

Role/title (required)

What would you like to see in the demo? (required)

Country (optional)

Company size (optional)

Back

See Activate in action, no commitment required.

Thank you! We'll be in touch shortly to schedule your demo.

Back to home

Oops! Something went wrong while submitting the form.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

SaaS & Enterprise Systems

Managing user access across both cloud and on-premise business systems is complex and high risk when undertaken manually. From SaaS tools like Salesforce and Miro to legacy ERP or Finance Systems, IT teams are under pressure to keep access aligned with role changes without creating licensing waste or leaving former employees connected to sensitive systems.

Workforce Identity & Security Solutions

Connect Activate with leading workforce identity and security platforms to deliver centralised, policy-driven identity automation across your hybrid IT environment. Whether it is onboarding, lifecycle management, access reviews or password controls, our integrations with tools like Microsoft Entra, Okta, SailPoint, One Identity and LastPass ensure consistent security, streamlined workflows and full auditability.

Human Resources Information Systems

Activate’s in-built HRIS integration capability connects with systems like SAP SuccessFactors, Workday, Oracle HCM, and PayGlobal to automate identity updates. With role-based provisioning and policy enforcement, you’ll streamline operations, reduce risk and ensure every user has the right access at the right time.

License and Subscription Manger

Efficient software license management is crucial to maximising IT budgets, yet it often proves time-consuming and prone to errors. Overlooking the reallocation of unused licenses or failing to cancel subscriptions as people transition can result in unnecessary and costly expense.

Device Asset Manager

In today’s organisations, users typically rely on multiple devices, ranging from computers and laptops to tablets and mobile phones. The request and provisioning of these devices is often managed manually by the Service Desk and specific IT teams, leading to lengthy delivery time frames and SLAs which incur significant costs. Additionally, tracking and managing devices manually can be time-consuming, lead to lost assets, outdated records and unnecessary costs.

Service Catalogue Manager

In many organisations, the Service Desk is responsible for tasks like installing software, assigning hardware and granting access to business applications. These requests typically come in through various channels, such as phone calls or self-service portals and are often managed manually or with limited workflow automation, resulting in multiple IT Service Desk tickets being created. This manual approach can cause delays, introduce errors and ultimately lead to user frustration.

Secure Folder Manager

Unstructured data, whether stored on-premise or in the cloud, requires careful management to ensure it remains secure and compliant. Traditional manual access control methods performed by the Service Desk often add unnecessary complexity, slowing down processes and increasing the risk of human error.

Shared Mailbox Manager

Without clear visibility, shared mailboxes can quickly become a security risk, with outdated access, users retaining permissions they no longer need and manual changes becoming time-consuming and costly. Managing them effectively often places an unnecessary burden on IT teams.

ITSM Service Desk Integration Manager

Integrating ITSM systems with Identity and Access Management tools can be complex, leading to delays, duplicate work and fragmented workflows. Activate’s ITSM Service Desk Integration Manager simplifies this process by connecting your Service Desk platform with automated provisioning and access management. It ensures tickets and requests flow seamlessly between systems, reducing manual tasks and improving response times.

Privileged Access Manager

Privileged accounts are inherently high-risk and more complex to manage effectively. Reliance on manual processes introduces operational inefficiencies and creates critical security gaps, making these accounts highly vulnerable to exploitation.

Role Manager

In most organisations, users continually gain access, but it is rarely removed as they change roles in the organisation. This gradual accumulation of legacy access poses a significant security and compliance risk for the organisation as it results in users having unnecessary and illegitimate access rights.

Distribution Lists

Distribution List requests can become unnecessarily burdensome for Service Desk teams, from creating and maintaining lists, adding new members to updating access manually. It’s a slow, error-prone process that impacts productivity and increases the risk of oversharing sensitive information.

Identity Access Management

Access requests, user changes, offboarding; it adds up. Activate takes the pressure off with identity and access automation that’s easy to roll out, manage and scale. No heavy lift, no big spend, just smarter workflows for your team.

Transforming Identity Lifecycle Management for MBIE

Articles

How Datacom and Activate replaced fragmented IAM processes with end-to-end automation

Securing Staff Movements with IAM & PAM Automation at TSB Bank

Articles

Automating identity access management to reduce risk and save time

Improving Collaboration Through Streamlined Calendar Permissions

Articles

A streamlined extension to Activate’s Shared Mailbox Module to simplify shared calendar management & boost efficiency

ACC Improves Visibility & Reduces Costs with Activate Shared Mailbox Module

Articles

A worthwhile business investment and fast ROI that will pay for itself within eight months

Unifying Identity & Asset Management at The Warehouse Group

Articles

Reducing costs and improving service delivery with integrated workforce lifecycle automation.

TVNZ Enhances Efficiency & Security with Activate User Management

Articles

Driving faster, more secure self-service IT management for New Zealand’s largest public broadcaster.

Automating Shared Mailbox Management for a Large Government Department

Articles

From manual effort to self-service: transforming mailbox management for faster access & fewer costs.

Securing File Access for a Global Dairy Exporter

Articles

Transforming file access management at scale for enhanced security and efficiency

Automating Identity Access Management in Government

Articles

Reducing manual workload, improving compliance, and transforming the employee experience through IAM automation.

Scaling Communication for a Global Dairy Business Through Identity-Driven Distribution Lists

Articles

Unifying a global workforce with a secure, automated DL solution for 17,000+ employees across 40 countries.

Transforming Identity Management: How a Leading NZ Bank Automated IT for Greater Efficiency

Articles

How Activate reduced new user provisioning from 5 days to less than 10 minutes.

The Warehouse’s Office 365 Transformation

Articles

How The Warehouse Group (TWG) automated their Office 365 migration and saved money with Activate.

How does Activate IAM integrate with Service Now?

FAQs

Activate IAM integrates with ServiceNow to streamline identity and access workflows such as joiner/mover/leaver processes, access requests, approvals, and fulfilment. Typically, ServiceNow acts as the request and workflow layer (service catalog, approvals, and task orchestration), while Activate's IAM platform handles identity lifecycle management and policy enforcement (provisioning, role/group assignment, and deprovisioning). Integrations are commonly implemented using ServiceNow Integration Hub and APIs (REST/SOAP as required), with audit-ready logging and status updates flowing back to ServiceNow so requesters and teams can track progress end-to-end.

What is Identity & Access Management

FAQs

Identity & Access Management (IAM) refers to the processes and technologies that ensure the right people have the right access to the right resources at the right time. It includes authentication, authorisation, governance, provisioning, and lifecycle management.

What is Multi-Factor Authentication (MFA)?

FAQs

MFA requires users to provide more than one form of verification, such as a password plus a biometric factor or one-time code. It significantly strengthens authentication security and protects against credential-based attacks.

What industries benefit most from IAM solutions?

FAQs

IAM is essential across all sectors, including finance, media, government, health, utilities, and enterprise services. Organisations with complex access needs or regulatory obligations see the greatest impact.

How do I Integrate my Service Desk product with Activate?

FAQs

We have connectors for most common enterprise Service Desk products, including ServiceNow, Cherwell, BMC Helix, CA etc. The connectors can create tickets or requests and wait for the ticket to 'close' before continuing with the rest of the automated processes.

How do we get started with an IAM project?

FAQs

Simply contact the Activate IAM team. We typically begin with a discovery assessment or consultation to understand your identity challenges and recommend a roadmap toward secure, modern IAM capability.

How does IAM support Zero Trust security?

FAQs

IAM is a core building block of Zero Trust. It enforces strong identity verification, context-aware access policies, continuous authentication, and least-privilege controls. Zero Trust assumes no user or device is trusted until verified.

What is Identity Governance & Administration (IGA)?

FAQs

IGA includes tools and processes for managing user access rights, conducting access reviews, enforcing policy, and maintaining compliance. It ensures users only have the entitlements they need, reducing the risk of privilege creep.

What IAM technologies does Activate IAM specialise in?

FAQs

We support major industry IAM and IGA platforms, including identity governance systems, authentication providers, directory services, and cloud identity tools. We are vendor-agnostic, focusing on best fit for business needs.

How does Activate IAM work with clients?

FAQs

We partner closely with organisations to assess their current identity posture, design scalable IAM architectures, implement platforms, and optimise operations. Our team is experienced in both technical delivery and governance maturity uplift.

Why is IAM important for organisations?

FAQs

IAM improves security, reduces operational risk, helps prevent unauthorised access, and supports compliance with industry regulations. Organisations also use IAM to streamline user onboarding, automate access workflows, and enable secure digital transformation.

What IAM services does Activate IAM provide?

FAQs

Activate IAM delivers advisory, implementation, and managed services for identity governance, authentication, privileged access, and data access. We work with leading IAM platforms and provide end-to-end programme support.

No items found.