Activate Access Automation
Waiting for access costs more than time.
Access should take seconds, not service tickets. Activate Access Automation is the business process-driven, high-security access control solution. Users request access, Activate handles approvals and provisioning automatically, while your service desk gets time back.
Built for hybrid AD, cloud, and enterprise environments, it automates requests, approvals, and fulfilment without custom development.
Who it’s for
Organisations modernising access request & approval processes.
Teams governing access for service accounts and AI agents, not just people.
Technical and IT teams looking to reduce ticket volume and manual work.
Security teams looking to enforce least-privilege access.
Discover smarter identity access management
Activate is an access request automation solution that makes it easy to create:
Self-service access requests, by empowering staff to manage their own access permissions.
Business approvals and intelligent routing using our automated, policy-driven processes.
Automated provisioning across Microsoft identity providers and line-of-business systems.
Full audit traceability.
Low-risk access is auto-approved, while high-risk access is routed with context. Activate empowers your business to make decisions on who is granted access, freeing up IT and Service Desk teams.
Implementation at a glance.
FEWER TICKETS. FASTER ACCESS. BETTER AUDITABILITY.
Assess your most common manual application or system access requests, and automate them.
Activate delivers time to first value in just weeks. The risk profile promises low or no forced changes to existing identity architecture.
Read on to discover our Activate Identity Lifecycle and Activate Identity Operations solutions.
Works with your existing stack.
OPTIMISES AND EXTENDS YOUR EXISTING IDENTITY MANAGEMENT SYSTEM.
Major ITSM platforms remain the operational backbone for IT service workflows.
Activate adds a scalable identity and orchestration fabric for organisations whose lifecycle processes are too complex, hybrid or approval-heavy to be handled through standard workflow configuration alone.
Learn more about how Activate integrates with ServiceNow
Built-in security & compliance controls.
ENFORCES LEAST PRIVILEGE AT THE POINT OF ACCESS.
Controls are explicit, approvals are consistent, and evidence is always available, whether the requester is a person, a service account, or an AI agent. Activate helps:
Reduce over-privileged access
Prevent inconsistent approvals
Produce defensible audit evidence
Compare Activate’s pricing plans here.
Free up IT and empower your business with an automated access request management system.
Activate Access Automation applies your approved access processes consistently and records every request, approval and action.
Users submit access permission requests via the Activate Access Portal
Requests are automatically routed to appropriate line-of-business owner for approval
Requests are fulfilled via your existing provisioning tools. All activity is logged for audit and compliance evidence.
Explore features
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Users securely create and manage Microsoft Exchange and Exchange Online email groups without an IT administrator.
Automates group creation, membership, ownership, approvals and lifecycle controls, with built-in workflows and audit trails for consistent, compliant management.
By removing service desk dependency and enforcing policy through automation, it reduces overhead while maintaining governance, visibility, and control.
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Enables secure, policy-driven management of shared and resource mailboxes across Microsoft 365 and Exchange.
Self-service mailbox requests & management. Permissions, ownership, approvals, and lifecycle controls are automated. Built-in governance and audit trails ensure consistent, compliant access.
Eliminates manual administration and service desk involvement, it reduces risk and effort while improving collaboration and scalability.
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Core engine of the base platform. Includes orchestration engine, approval engine, analytics, auditing, Microsoft integration, connectors, and security boundary.
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Self-service user access management platform to design, request, approve, provision, update, and de-provision services in one place.
Delegates ownership of access control to business and application owners, enforces approval workflows, and automates provisioning where possible to improve efficiency, security, and governance.
By reducing service desk reliance and enabling business-led decisions, our automated access control solution delivers faster service delivery, better visibility, and a more consistent user experience.
Deploy as a standalone security access manager, or extend into Identity Lifecycle or Identity Operations when you are ready.
For IT administrators and security teams who want fewer tickets, automated onboarding and stronger compliance, without rebuilding their stack.
Start with secure access management. Scale to orchestration.
Clear, defensible audit trails for regulators and internal reviews.
Improved privileged access control for sensitive data and applications.
Self-service access management for individuals and teams, saving IT administrators time.
Faster access for users without compromising security systems.
“Activate’s joined-up solution and broad modular capability have significantly reduced our IT workload and improved accuracy, especially during high-demand periods like elections.”
- IT Operations and Support Manager, New Zealand Government
Want to go deeper?
Still have questions? Explore architecture, deployment models, configuration, automation and operational guidance at the Activate Knowledge Centre, or speak to one of our team.
Frequently asked questions:
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It replaces manual, ticket-based access requests with a centralised, automated request and approval engine, reducing delays while improving security, visibility, and auditability.
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ITSM platforms manage service requests and workflows. Activate adds identity-specific approvals, automated provisioning and traceability, reducing manual fulfilment and human error.
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No. Activate Access Automation integrates with existing IAM, provisioning, and ITSM platforms. It sits alongside them to improve user experience and speed up fulfilment.
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Organisations typically see immediate reductions in request turnaround time and service desk workload. Initial use cases include common application access or speeding up permission requests requiring manual fulfilment. Our automated access control system can deliver value within weeks.
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Permission requests are evaluated against business logic, approvals are enforced consistently and fully logged. This supports least-privilege access and provides defensible audit trails.
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Yes. Activate Access Automation supports time-bound and just-in-time access, automatically revoking access when it expires to reduce long-lived and unnecessary permissions.
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Both. Activate Access Automation applies the same self-service request, approval and audit controls to service accounts and AI agents as it does to employee access.