Enterprise Identity Operations
One identity change can trigger work across your entire organisation.
Activate Identity Automation Platform automates and orchestrates the approvals, provisioning, fulfilment and lifecycle processes that follow an identity change across Microsoft Entra, Active Directory, ServiceNow and other enterprise applications.
Creating an account is only the beginning. Every joiner, mover, leaver and increasingly every service account or AI agent, creates work across systems, teams and approvals.
Keep every identity change moving, without relying on tickets and manual hand-offs.
Trusted by customers with complex identity environments.
1 million
Hours saved annually*
31%
Reduction in operational cost*
5 million
Identity tasks automated annually*
20
Years automating enterprise identity
*Across all Activate customers
Is this for you?
You’re probably dealing with Enterprise Identity Operations if you:
Use Microsoft Entra or Active Directory
Have multiple approval steps
Manage complex joiner, mover and leaver processes
Operate across multiple business systems
Need stronger operational visibility
Are preparing for AI adoption
Manage a growing population of non-human identities; service accounts, bots and AI agents
If that sounds familiar, you’re in the right place.
One identity change. A lot of moving parts.
A new starter, role change or departure can trigger work across HR, IT, security, managers and multiple systems. Activate coordinates that work in one automated process.
Approvals and policy stay in control. Activate orchestrates the operational work across the systems you already use.
Where does Activate fit?
Most organisations already have identity platforms. Microsoft Entra and Okta manage workforce identity. Identity Governance platforms like SailPoint and Saviynt determine who should have access. ServiceNow manages service workflows. Non-human identity platforms increasingly determine what service accounts, bots and AI agents should be able to access. Activate Identity Operations automates the operational work between all of them.
Identity lifecycle automation
Identity orchestration
Joiner, Mover and Leaver (JML) automation
Business and IT approvals
Provisioning and fulfilment
Identity Governance defines, reviews and governs access decisions. Activate Identity Operations helps execute those decisions across systems, approvals and fulfilment processes.
Why organisations need Enterprise Identity Operations.
Enterprise identity has become operationally complex.
HR platforms
Microsoft Entra ID, Active Directory, ServiceNow
Business applications
Security teams
Managers
Shared resources
Regulatory requirements
Each system, stakeholder and requirement plays a part. Enterprise identity operations connect them into one coordinated workflow.
Built for organisations where identity is more than provisioning.
Provisioning is essential, but creating an account rarely completes the work.
Enterprise identity also involves approvals, fulfilment, notifications, security groups, shared resources, application access and operational evidence.
Organisations with hybrid environments, customer-specific workflows and multiple enterprise systems need more than basic provisioning - they need consistent operational execution.
Why should this matter to me right now?
AI agents, and assistants can only operate using the identities, access and lifecycle processes your organisation already manages.
These are non-human identities, and they need the same disciplined lifecycle execution as your workforce.
As AI adoption grows, trusted identity operations become increasingly important, because identity decisions are executed consistently across people, systems and applications.
Is Enterprise Identity Operations right for your organisation?
If your organisation’s identity changes involve more than simply creating an account, Enterprise Identity Operations can help automate the work that follows.
Growing AI adoption
High audit requirements
Manual identity fulfilment
Hybrid identity environments
Customer-specific workflows
Multiple enterprise systems
High compliance requirements
Complex approval processes
Learn more
Activate Identity Operations
See how the platform works, explore solutions and integrations.
Explore Reference Architecture
Building identity foundations for AI-ready environments.
Identity orchestration vs identity automation
Learn how governance and operations complement each other.
Non-Human Identities, explained
Activate CTO Robbie Burke explains what NHIs are, and how Activate fits into governing them.